Welcome to Vanguard Business Analytics 

Customer Support System for Graphical Performance Series®

 

To request a User Id and Password, please send an email to support@vanguardsolutions.com.

User ID:
Password:
Forgot your Userid or Password?

  • Coming Soon -- A Brand New Vanguard-Exact Support Website

    • Over the next several weeks you'll be getting info on the new Vanguard-Exact Customer Portal. You can click here to view a preview of the new Website.

  • GPS Release 4.6 Core Programs are available

    • Click here to download an overview of the changes to GPS core programs for Release 4.6.

    • New in Release 4.6 is the Express User Interface. Click here for details on this exciting new module.

    • The Integration updates for Release 4.6 are available now for some systems. Others will be available soon. Please contact Support for the latest updates for your Integration modules.

    • Use the Download Manager option from the main menu to download your copy of Release 4.6 including the release notes.

    • Check out the Software Updates option in Perfect Tracker for a detailed list of Release 4.6 changes by module. 
      (Limit the 'Changes for Version' selection to 4.6.)
     

  • GPS Release 4.5 is available

    • Click here to download an overview of Release 4.5.

    • Use the Download Manager option from the main menu to download your copy of Release 4.5 including the release notes.

    • Check out the Software Updates option in Perfect Tracker for a detailed list of Release 4.5 changes by module. 
      (Limit the 'Changes for Version' selection to 4.5.)
     
  • New Dashboard Plus Module beginning with GPS Release 4.4
Vanguard Support Contact Information  

Location North America EMEA Latin America South Africa Mexico
Organization Vanguard Business Analytics, Inc. Vanguard Solutions Limited PRIMESOFT - Consultoria & Servitos Ltda. EOH (South Africa) Primesoft de México
Phone

1-630-545-1600 or

US Toll Free: 1-888-815-4477

+44 (0) 1789 292228 55 11 3818.0878 +27 (0) 11 656 2600 +52(55) 5061-4968
Fax 1-630-545-1681 +44 (0) 1789 292695   +27 (0) 11 656 2626  
e-mail Support EMEA Support Suporte Support Support
Address

800 Roosevelt Road 

Bldg E

Glen Ellyn, IL 60137

 

5  Arden Court 

Arden Street, Stratford upon Avon

Warwickshire CV37 6NT

Av. Cidade Jardim, 400
20 andar - Ed. Dacon
01454-001 - Sao Paulo - SP - Brazil

 

Building 14, The Woodlands

Woodlands Drive, Woodmead

Johannesburg, RSA

 

Av. Insurgentes Sur 800

8avo. Piso # 38,
Col. Del Valle

México, D.F.

 
Hours

8am - 5pm US Central Time

Monday to Friday

8.30am - 5.30pm UK Time

Monday to Friday

8.30am - 5.30pm Brazil Time, GMT-3

Monday to Friday

8.30 - 17.00 South Africa Time

Monday - Friday

 
Support Manager Paul Challinor, Director of Customer Support Sue van de Water, Director, EMEA Operations Francisco Daffre, Principal PRIMESOFT Warren Solomons, Support & Services Mr. Hector Morales
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